Channels: CommercialPermission: FreeDescription: Measure impact, capture insights, and engage with precision using the best selections of BI toolsPrimary Event: Customer Engagement USA 2023Thumbnail: Upload Type: WebinarDate: Wednesday, May 24, 2023Top Event Content:
With physicians' attention and availability under duress, pharma commercial strategists can't afford to miss the right moment to build meaningful connections with physicians. In today’s constantly evolving customer engagement journey, the challenge now is to provide valuable and relevant experiences based on meaningful touchpoints. To accomplish true omnichannel HCP experiences, a crucial aspect of NBA programs is to harmonize data understanding, governance, domain expertise, and the most impactful suggestions in order to drive precision HCP engagement.
Hear and interact with industry experts as they share business-critical learning on how to govern engagement and analytics tools to drive best practices.
• Align current solutions with long-term strategic goals (pre- vs. post-launch) to prioritize customer relationship building
• Translate personalized data into scalable insights to obtain full ROI on business intelligence tools
• Integrate omnichannel insights to drive a predictive model that allows relevant experience delivery
• Develop a solid technology infrastructure to empower field teams and push sustainable development forward
Find out more about gaining competitive advantage with IQVIA here.
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